0.0 (0)
0   1  
Write Review

Is your help desk system specifically designed to handle email inquiries? Most traditional help desk systems were built to track phone inquiries, and not optimized for managing email support. If your help desk is using one of these products, you'll immediately see an improvement in support by migrating to iService. Guaranteed, or your money back.

Email can be a very efficient way to handle your help desk requests, but without the proper tools you end up wasting time assigning questions, looking for ticket history, and composing responses that often use the same content. With iService, you'll see immediate improvement in your help desk performance through automated categorization of questions, automated responses, skills-based ticket assignment, integrated productivity tools, and much more.

And, with a full suite of web-based support features, like the integrated knowledge base and customer portal, your users will enjoy self-service while you enjoy lower workloads.

User reviews

There are no user reviews for this listing.
Already have an account?
Ratings (the higher the better)
Ease Of Use
Customer Support
Meets Requirement
Pros & Cons

Login Form

Advanced Filtering


User Rating